SwanWeb Studio

Welcome to SwanWeb Studio. By accessing or using our website or engaging our services, you agree to follow the Terms of Service outlined below. Please read them carefully, as they affect your legal rights and obligations.

1. Use of Our Website

You agree to use our website and services only for lawful purposes. You must not:

Violate applicable laws or regulations
Infringe on the rights of others
Upload harmful, offensive, or illegal content
Attempt to disrupt or interfere with website functionality

2. Service Engagements

Project-based services, such as web development, design, or consulting, will be governed by a separate written agreement or proposal. That agreement will outline deliverables, timelines, responsibilities, and payment schedules. In case of conflict, the project agreement will take precedence over these Terms.

3. Payments and Refunds

Payments must be made according to the agreed proposal or invoice schedule.
Work will only begin after an initial deposit is received (if applicable).
Completed projects or milestones are non-refundable once delivered and approved.
Any overdue payments may result in suspension of services until payment is received.

4. Revisions and Client Responsibilities

Clients are entitled to the number of revisions specified in the project agreement. Additional revisions may incur extra costs. Clients must provide content, feedback, and approvals in a timely manner to avoid project delays.

To ensure high-quality results, SwanWeb Studio follows a structured development process consisting of the following stages:

Planning – Understanding client requirements and project goals
Analysis – Reviewing technical feasibility and defining specifications
Design – Creating layouts, prototypes, and user experience workflows
Implementation – Developing the project according to approved designs
Maintenance – Providing ongoing support, updates, and optimizations

This structured workflow ensures projects are delivered efficiently, effectively, and aligned with client objectives.

5. Third-Party Tools & Services

Our projects may involve third-party tools, hosting platforms, plugins, or APIs. By using our services, you also agree to comply with the terms of these third-party providers. SwanWeb Studio is not responsible for issues, changes, or downtime caused by third-party services.

6. Intellectual Property

Unless otherwise agreed in writing:

Clients retain ownership of their content, brand assets, and materials they provide.
SwanWeb Studio retains ownership of proprietary code, frameworks, or tools developed internally, unless explicitly transferred.
Final project deliverables become the client’s property once full payment has been received.

7. Limitation of Liability

SwanWeb Studio and its affiliates are not liable for indirect or consequential damages, including but not limited to:

Loss of profits, business, or data
Downtime caused by hosting providers or third-party tools
Unauthorized access to accounts, data, or systems outside of our control

8. Disclaimer

Our services and website are provided “as is” and “as available” without warranties of any kind, express or implied. We do not guarantee uninterrupted or error-free operation of websites or software we deliver.

9. Termination

We reserve the right to suspend or terminate services if a client:

Fails to make payments as agreed
Violates these Terms or project agreements
Engages in unlawful or abusive behavior

10. Governing Law

These Terms are governed by the laws of the Sultanate of Oman. Any disputes will be resolved under the jurisdiction of the courts in Oman.

11. Updates to These Terms

We may update these Terms from time to time. If changes are significant, we will provide notice at least 30 days before they take effect. Continued use of our website or services after updates means you accept the new Terms.

12. Contact Us

If you have questions about these Terms, please contact us:

SwanWeb Studio
Seeb, Muscat Governorate, Oman
itweb@swan-intl.com